Last Updated: 12th August 2025
Welcome to ShopRightAfricaFoods.com. These Terms and Conditions govern your use of our website and services. By accessing or purchasing from our site, you agree to comply with these terms. If you disagree, please refrain from using our services.
1. General Terms
- You must be at least 18 years old or have parental consent to make purchases.
- All content (images, text, logos) is owned by ShopRight Africa Foods and protected by copyright laws.
- Prices, promotions, and product availability are subject to change without notice.
2. Account Registration
- You are responsible for maintaining the confidentiality of your account credentials.
- Provide accurate and current information when registering or placing orders.
- We reserve the right to suspend or terminate accounts for fraudulent or abusive behavior.
3. Orders & Payments
- Orders are subject to stock availability. If an item is out of stock, we will notify you and refund or offer an alternative.
- We accept payments via credit/debit cards, and bank transfer.
- You authorize us to charge the total amount (including taxes and shipping) upon order confirmation.
4. Shipping & Delivery
- Delivery times are estimates only and may vary due to unforeseen circumstances (e.g., weather, customs delays).
- Risk of loss/damage transfers to you upon delivery. Inspect packages upon receipt and report issues within 48 hours.
- Additional customs duties or import taxes (for international orders) are the customer’s responsibility.
5. Returns & Refunds
- Refer to our Return Policy for eligibility and procedures.
- Refunds are processed within 5-10 business days after approval.
6. Intellectual Property
- All website content (logos, product descriptions, images) is our exclusive property.
- Unauthorized use, reproduction, or distribution of our materials is prohibited.
7. Prohibited Conduct
You agree not to:
- Use our website for illegal purposes or fraudulent transactions.
- Attempt to access other users’ accounts or data.
- Disrupt the website’s functionality (e.g., spam, malware).
8. Limitation of Liability
- ShopRight Africa Foods is not liable for:
- Indirect damages (e.g., lost profits) arising from product use or website issues.
- Errors in product descriptions or temporary website unavailability.
- Our maximum liability is limited to the order value.
9. Governing Law
These Terms are governed by the laws of Coventry, UK. Any disputes shall be resolved lawfully.
10. Changes to Terms
We may update these Terms periodically. Continued use of the website after changes constitutes acceptance.